WELCOME TO HEMFRID!
We are very happy to welcome you to our team! (scroll down for more info)
WELCOME TO HEMFRID!
We are very happy to welcome you to our team! Before we meet, we would like to take the opportunity to introduce ourselves a little closer.
You can leave and return at any time.
We hope you are as happy as we are that you will soon start your new job with us at Hemfrid!

HEMFRID - WE ACT ON THE HOME SERVICE ARENA
We are the leading player on the home service arena. This arena is all about taking care of peoples’ homes, by supporting and helping people with products and services that simplifies their lives and liberate time.
The home service arena is based on trust. People literally hand over the keys to their homes. With trust comes responsibility, expectations and accountability. It’s within this arena we constantly evolve our business, based on our customers’ needs and wants.
WE ARE ON A JOURNEY!
For 28 years we’ve supported Swedish homes with our services.
We’ve grown, expanded our business and is now a large company with thousands of Hemfridare. Together we make a difference in peoples’ lives, making everyday life easier and improving quality of life.
But the market is changing. Society is changing. Peoples’ needs and wants are changing. If we are to continue our growth with the highest level of quality we need to change too. That’s why we evolve our brand.
And create a Hemfrid not only fit for today, but for the years to come.
This is a change we want to lead. Because it’s in our genes to always look forward and breaking new ground.

OUR BRAND PURPOSE - WE UNLOCK PEOPLES QUALITY OF LIFE
For customers we exist to unlock their quality of life, creating ease of mind and making everyday life easier.
For employees’ we unlock their quality of life by healthy working conditions and the possibility to grow – as individuals and within society.
For society we unlock the quality of life by our dedicated focus on sustainability and the positive changes our business model brings to society at large.

OUR BRAND PROMISE - EASY ACCESS TO FIRST-CLASS HOME SERVICE


WE ARE ONE TEAM
That’s the truth. From CEO to Gardener. From IT-manager to movers. From marketeers to cleaners. No matter what you do, or what position you have, we are ONE TEAM.
GUIDING PRINCIPLES
Our Guiding Principles leads the way in everything we do. The Guiding Principles are born from what our target groups value in a homes service partner. Simply put, they are the blue-print we need to act on in order to reach our position. Our keys of success.

#1 WE ACT PROFESSIONALLY
We are all about trust; Earn trust, keeping trust and gaining trust.
We have knowledge and experience from over 25 years in the business.
We aim to always deliver the highest quality possible.
As a major player we set standards for the whole arena, we don’t follow.
We are meticulous and leaves nothing to chance, and done wrong we fix it.
We are team players. We act with passion and a just-do-it attitude.

#2 WE TAKE RESPONSIBILITY
We keep what we promise - always.
We take responsibility for our employees, their craft and their growth - our most valuable resource.
We are a force in society that leads the way in our area of business. Giving more people a chance for personal growth.
We focus on sustainability with minimum impact on people and planet, f.e following the UN Global Climate goals.

#3 WE STRIVE FOR SIMPLICITY
Because consumers expects it, wants it and look for it. Easy booking, easy management and easy to get help.
We innovate and challenge to always be the frontrunner in the business.
We reduce friction by technology, making the relationship with Hemfrid as friction-free as possible.
We believe in efficiency with quality, because efficiency is good for us and our customers.
THIS IS HOW OUR CUSTOMERS SHOULD FEEL WHEN CHOOSING HEMFRID
- You feel safe as a customer knowing that we take responsibility.
- It is easy to be a customer at Hemfrid.
- We deliver a first-class professional service.

OUR SERVICES
Here at Hemfrid, approx. 200 employees work in our various offices and over 2,500 colleagues out in the field. We all work towards a common goal, which is to deliver a "First-Class Home Service".
Operations is divided into six different Business Units.
BU Recurring Cleaning
Recurring Cleaning (85%) consists of our large established cleaning business that we are probably best known for, such as cleaning tasks and window cleaning. We refine and further develop these operations continuously. For us, it is important to be at the forefront in order to continue to be the market leader.
Our customers have the opportunity to buy our services in various forms, where subscriptions (weekly cleaning) with an associated time bank (comparable to a flex account) are most common. This means that the customer pays a fixed amount each month for the hours we have agreed for each cleaning occasion. With a subscription, the customer gets a slightly lower price than if he were to pay for the cleaning on an ongoing hourly basis. In addition to this, we also offer weekly cleaning on ongoing contracts as well as special contracts via companies.

BU One time cleaning
Cleaning tasks such as deep/moving cleaning and window cleaning can also be purchased as one-time services. These are delivered by a separate organization and its employees.
BU Gardening
Hemfrid Gardening is currently only available in the Stockholm area, it can be purchased both as one-time service or as a subscription. We help with, among other things, cutting grass, clearing flower beds, pruning trees, raking leaves, weeding and general maintenance. No question is too difficult, we have specially trained staff who can handle most things.

BU B2B
We help other companies with office cleaning and housing cooperatives (BRF) with, among other things, stair cleaning.
BU Moving
In addition to moving services, we offer packing assistance if you are moving within or between Stockholm, Gothenburg, Västerås or Malmö and the surrounding area. We collect what you no longer need and drive to recycling or second hand.

BU Handyman
We offer several different types of services within simple craft help. Setting up curtain rails and curtain rods, assembling furniture up/down, setting up hooks, shelves, paintings, TV mounts, picking up and putting away garden furniture, trampolines, mobile pavilions, inflatable pools etc.
SUSTAINABILITY @HEMFRID
We want to continue to be pioneers and develop both ourselves and the industry. Therefore, sustainability is a central and business-related issue for us. Offering services with a social and environmental responsibility – that is what the services of the future are in the home. In our sustainability work, we start from four strategic areas:
- For the customer - create a simpler and more sustainable everyday life.
- For employees - create opportunities to develop.
- For society - actively contribute to an open and more dynamic labor market.
- For the environment - actively reduce our environmental impact.
OUR CLEANING DETERGENTS
Many cleaning products are not only harmful to the environment but also to the person who uses the products on a daily basis. We wanted to make as little impact as possible on the environment and create a safer use for our employees. That's why we came up with our own cleaning detergents.

OUR OFFICES
Hemfrid has over 20 local offices. Scattered across the country from Gävle down to Malmö. Hemfrid's head office is located at Rosenlundsgatan 40 in Stockholm.

FIRST DAY @WORK!
On the first day, you are warmly welcome to the office where you will work. Your new manager will meet you there and then show you around and make sure you arrive in order. You will receive work clothes and information on how the introduction will proceed. Don't hesitate to contact your future manager or your contact from the recruitment process if any questions arise before your first day at work. We look forward to meeting you!